Find A New Opportunity
Advance your career by trusting your job search to UHC Solutions.
Find A New Opportunity
Advance your career by trusting your job search to UHC Solutions.
UHC Solutions
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POSITION TITLE: Chief Operations Officer
SUPERVISOR: Chief Executive Officer
DEPARTMENT: Administration
STATUS: Exempt
JOB SUMMARY
Responsible for the daily operations of the clinic. Ensures delivery of quality services in a timely, cost effective manner. Serves as the lead person in the implementation and monitoring of clinical procedures and policies. Serves on clinic’s Quality Improvement and Risk Management Program Committee (QI/RM) to help plan, coordinate, and monitor clinic activities to ensure employee and patient safety. Â
DUTIES AND RESPONSIBILITIES
(a) Responsible for program operations of the clinic
(b) Monitors day-to-day activities performed by the health care staff as they provide quality health care services to patients
(c) Recruits, interviews, and assists in hiring qualified staff to support center operations
(d) Develops and monitors the schedules of clinic employees
(e) Assists in investigating problems and adverse incidents and in determining appropriate action and follow up
(A) Responsible for ensuring proper documentation of all incidents
(f) Reviews and updates, as necessary, all clinic protocols and standards of care in accordance with the clinic's policies and guidelines
(g) Recommends clinical objective and provides input to Leadership on areas of patient care
2. Provides direction regarding operations at the center
(a) Serves on center committees as assigned
(b) Designs, develops, and implements appropriate operational policies, protocols, and procedures which are in compliance with the most current accepted industry standards.
(c) Participates in short and long term program planning for the registration department and the entity, including development of goals and objectives
(d) Provides consultation to the Executive Director and the Board of Directors regarding the center's operations.
(e) Travels when necessary to fulfill the entity's needs and attends meetings as necessary to represent the center
(f) Participates in the preparation of grant applications for the center
(g) Assumes responsibility/accountability for delegating, directing, and supervising registration and janitorial activities. Trains, mentors,and supervises registration and janitorial staff. Supervises, advises, counsels, disiplines, and evaluates all registration and janitorial staff in conjunction with the Executive Director
(h) Participates in the analysis of how operationally the center can address community health problems and assists in the development of the community health care plan
(i) Participates in Compliance and Performance Improvement activities for continuous quality improvement and risk management purposes
(j) Serves as a resource and positive, proactive leader for the department
3. Maintains professional courtesy at all times
4. Performs all other related duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES
Required
Preferred
CREDENTIALS AND EXPERIENCE
Required
Preferred
SPECIAL REQUIREMENTS
The employee must be able to lift and/or move more than 50 pounds. Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye/hand coordination. Requires sitting, standing and walking for extensive periods of time. Requires working under stressful conditions or working irregular hours. This position does not require frequent exposure to communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinic environment. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to work with a moderate noise level in the work environment is required.
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The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all duties and skills required in order to perform the work. The health center reserves the right to revise or change job duties and responsibilities as the business need arises. Additionally, this job description is not intended as an employment contract, implied or otherwise, and the Center continues to maintain its status as an at-will employer. If the essential functions of this position cannot be performed in a satisfactory manner by the employee, reasonable accommodations may be made.
Adam Murata
Chief Operating Officer - 1788886
Posted: 05/22/2024
2024-05-22
2024-08-26
Job Number: 1788886
Job Description
POSITION TITLE: Chief Operations Officer
SUPERVISOR: Chief Executive Officer
DEPARTMENT: Administration
STATUS: Exempt
JOB SUMMARY
Responsible for the daily operations of the clinic. Ensures delivery of quality services in a timely, cost effective manner. Serves as the lead person in the implementation and monitoring of clinical procedures and policies. Serves on clinic’s Quality Improvement and Risk Management Program Committee (QI/RM) to help plan, coordinate, and monitor clinic activities to ensure employee and patient safety. Â
DUTIES AND RESPONSIBILITIES
- Procures and supports operations for the center
(a) Responsible for program operations of the clinic
(b) Monitors day-to-day activities performed by the health care staff as they provide quality health care services to patients
(c) Recruits, interviews, and assists in hiring qualified staff to support center operations
(d) Develops and monitors the schedules of clinic employees
(e) Assists in investigating problems and adverse incidents and in determining appropriate action and follow up
(A) Responsible for ensuring proper documentation of all incidents
(f) Reviews and updates, as necessary, all clinic protocols and standards of care in accordance with the clinic's policies and guidelines
(g) Recommends clinical objective and provides input to Leadership on areas of patient care
2. Provides direction regarding operations at the center
(a) Serves on center committees as assigned
(b) Designs, develops, and implements appropriate operational policies, protocols, and procedures which are in compliance with the most current accepted industry standards.
(c) Participates in short and long term program planning for the registration department and the entity, including development of goals and objectives
(d) Provides consultation to the Executive Director and the Board of Directors regarding the center's operations.
(e) Travels when necessary to fulfill the entity's needs and attends meetings as necessary to represent the center
(f) Participates in the preparation of grant applications for the center
(g) Assumes responsibility/accountability for delegating, directing, and supervising registration and janitorial activities. Trains, mentors,and supervises registration and janitorial staff. Supervises, advises, counsels, disiplines, and evaluates all registration and janitorial staff in conjunction with the Executive Director
(h) Participates in the analysis of how operationally the center can address community health problems and assists in the development of the community health care plan
(i) Participates in Compliance and Performance Improvement activities for continuous quality improvement and risk management purposes
(j) Serves as a resource and positive, proactive leader for the department
3. Maintains professional courtesy at all times
4. Performs all other related duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES
Required
- Ability to read, write, understand medical terminology
- Knowledge of public health principles and practice, primarily health data privacy and security standards
- Ability to effectively present information in small group situations to patients, Center staff, and the general public
- Excellent interpersonal and written communication skills
Preferred
- Knowledge of sterile techniques and universal precautions
- Bilingual in English and Spanish is preferred but not required
CREDENTIALS AND EXPERIENCE
Required
- Bachelor’s degree or equivalent (Business related field)
- Customer service experience
Preferred
- Administrative, management, and budget development experience
- Experience in health care administration
SPECIAL REQUIREMENTS
The employee must be able to lift and/or move more than 50 pounds. Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye/hand coordination. Requires sitting, standing and walking for extensive periods of time. Requires working under stressful conditions or working irregular hours. This position does not require frequent exposure to communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinic environment. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to work with a moderate noise level in the work environment is required.
Â
The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all duties and skills required in order to perform the work. The health center reserves the right to revise or change job duties and responsibilities as the business need arises. Additionally, this job description is not intended as an employment contract, implied or otherwise, and the Center continues to maintain its status as an at-will employer. If the essential functions of this position cannot be performed in a satisfactory manner by the employee, reasonable accommodations may be made.
Meet Your Recruiter
Adam Murata
Account Executive - Community Health Leadership
Adam was born and raised in Waipahu, HI on the diverse island of Oahu. He graduated with a Bachelor’s degree in Marketing in 2016 at the University of Portland. At UHC Solutions, he relishes the opportunity to make an impact on community healthcare as it is his mission to improve the lives of the underserved communities as well as the candidates he is recruiting. Before entering the healthcare recruitment industry, he spent a few years marketing with a home improvement company based in Oregon.
In his free time, Adam can be found gaming with friends, watching Los Angeles Lakers games, and going to the gym for some heavy lifting sessions. He is also an avid foodie who is constantly finding new restaurants in the Portland Metro Area.
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