Job Title: Dental Director
Reports To: Chief Dental Officer
The Dental Director (DD) reports directly to and supports every aspect of the work of the Chief Dental Officer (CDO). The DD is required to maintain a highly effective working relationship with the Regional Recruiter to foster recruitment and retentions of the finest available professional staff (dentists). The DD is responsible for partnering with the Chief Operations Officer (COO), Director of Operations and other staff to ensure efficient and quality care is provided by clinical staff. The DD has the responsibility of a leader, clinical consultant, fact gatherer, liaison, spokesperson, and manager depending on the need and situation.
This position is largely field-based and primary work location is flexible for anywhere in the state of Michigan.
Typical Duties and Responsibilities
Support and give counsel to the CDO, and other members of the management and leadership team in the development of continuous quality improvement and patient experience strategy as it relates to clinical staff and initiatives.
Collaborate with the CDO to develop and administer doctor assessments/scorecards and performance improvement plans which support quality improvement, patient experience, and clinical/operational efficiencies.
Serve on Peer-review Clinical Committees as assigned.
Collaborate with CDO and members of the management and operational team to develop, assess and maintain an effective clinical staff on-boarding program.
Provide counsel, coaching and mentoring as needed for clinical staff.
Travel to various centers as needed to work with clinical staff as well as administrative meetings.
Spend a portion of the week performing in a manner consistent with other dentists to render clinical care to patients as scheduled.
Provide chart reviews upon request from the CDO to adhere to quality control policies and procedures.
Perform in a manner consistent with other dentists in taking directives from center and/or regional management when performing dentist role in center.
Support of the vision, mission, culture, and operating norms.
Other duties and tasks as assigned.
Knowledge, Skills, Abilities
In depth knowledge of current best practices within the dental and healthcare industry.
Excellent interpersonal and oral and written communication skills.
The ability to remain organized and detail-oriented while working in a fast-paced environment.
The skill to multi-task effectively without compromising the quality of your work.
Good analytical and problem solving skills with the disposition to thrive under pressure.
Self-motivation and ability to work both independently and as a reliable team member.
Ability to be impartial and separate DD role from clinical dentist role when dealing with fellow dentists on clinical or administrative initiatives.
Ability to learn new duties and adjust to new situations encountered on the job within a reasonable amount of time.
Ability to negotiate conflict and maintain constructive working relationships with people at all levels of an organization.
Ability to travel throughout disperse geographical region up to 70% of the time.
The qualified candidate will possess a degree in dentistry, either DDS or DMD
Will have at least 5 years of clinical dentistry experience working directly with patients; special consideration for experience with Medicaid recipients and/or underserved populations
At least 1 year of progressive leadership responsibilities within a clinic or dental organization
Experience training, mentoring, and counseling dentists on both clinical, operational business, and interpersonal skills
The qualified candidate will possess an understanding of billing practices and coding, with specific experience in Medicaid billing/coding.
Compassion, community, culture, career. Our focus is to provide you with these critical building blocks to help you succeed
During COVID-19, we rebuilt what it meant to be an employer. We put safety first and armed our providers and patients with the tools they needed to feel comfortable in the office. We pride ourselves on our patient-centered atmosphere where every patient...no matter what their knowledge of dentistry is, can come into our beautiful, state-of-the-art operatories and have a warm, comforting and quality dental experience.
We are a non-profit organization with 34 centers around the state of Michigan. We are focused on Michigan residents who may not have access to great dental care...or any at all. We aim to serve the underserved and make sure that every Michigan family or person has quality dental care, no matter their income or insurance. We offer a sliding scale fee program and pride ourselves on our work within our rural and urban communities.
We believe in Integrity, Compassion, Teamwork, and Stewardship. While each center operates with autonomy, we believe in giving our dentists the support they need to focus on dentistry! That means no hiring, no firing, no lab fees, no time spent on billing. What we do have is dentist study groups, regular meetings for collaboration, assistance (but not oversight) from our clinical and operations team plus every office has a full support staff!
Our leadership team is dedicated to helping you learn and grow as a professional in your role. With our competitive compensation plan, incentive plans, Paid Time Off, 5% Retirement Plan, we want to make sure you have the life/work balance that supports a happy and healthy career.