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USD
210000
233000
YEAR
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​​​Job Description: Medical Director
Reports To: Executive Clinical Director of Integrated Primary Care
Supervises: Provider Staff
Status: Salaried, Exempt, Professional
POSITION SUMMARY
Under the direction of the Executive Clinical Director of Integrated Primary Care, the Medical Director is the lead physician in charge of all aspects of medical patient care services provided by their primary care practice. Working from a solutions-based approach, the Medical Director monitors clinical performance to ensure medical services and operations are in compliance with all applicable regulatory and licensing agencies. As a member of the Clinical Leadership Team, the Medical Director is responsible for facilitating and enhancing the channels of communication between administration and the practice as well as championing the priorities and goals of the practice and of the CHC. Additionally, the position utilizes coaching and mentoring methods which provide an environment that is anticipatory, supportive, and encourages constructive feedback on performance, guidance, and support in best practices, all aspects of professionalism, As a licensed MD/DO the Medical Director will also provide direct patient services in addition to their duties in administration.
ESSENTIAL JOB FUNCTIONS
KNOWLEDGE, SKILLS, AND ABILITIES
TYPICAL WORKING CONDITIONS
QUALIFICATIONS
PROFESSIONAL EXPECTATIONS
EDUCATION AND EXPERIENCE
Christine Cranston
Medical Director - Community Health Center (MD, DO, NP or PA)
Southern Coastal, ME US
Posted: 03/27/2023
2023-03-27
2023-05-01
Job Number: 1054703
Pay Rate: 210k/year - 233k/year
Job Description
​
8888888888888888888888888888888888888888
​​​Job Description: Medical Director
Reports To: Executive Clinical Director of Integrated Primary Care
Supervises: Provider Staff
Status: Salaried, Exempt, Professional
POSITION SUMMARY
Under the direction of the Executive Clinical Director of Integrated Primary Care, the Medical Director is the lead physician in charge of all aspects of medical patient care services provided by their primary care practice. Working from a solutions-based approach, the Medical Director monitors clinical performance to ensure medical services and operations are in compliance with all applicable regulatory and licensing agencies. As a member of the Clinical Leadership Team, the Medical Director is responsible for facilitating and enhancing the channels of communication between administration and the practice as well as championing the priorities and goals of the practice and of the CHC. Additionally, the position utilizes coaching and mentoring methods which provide an environment that is anticipatory, supportive, and encourages constructive feedback on performance, guidance, and support in best practices, all aspects of professionalism, As a licensed MD/DO the Medical Director will also provide direct patient services in addition to their duties in administration.
ESSENTIAL JOB FUNCTIONS
- Works
with the Practice Director and Associate Medical Director to design and
implement an annual work plan for the site, in accordance with the CHC policy and
FQHC standards.Â
- Develops
a strong, collaborative relationship with the Practice Director, Associate
Medical Director, Chief Operations Officer (COO), Chief Quality Officer (CQO),
and Executive Clinical Director of Integrated Primary Care.
- Works
collaboratively with Human Resources to accomplish staff goals by communicating
job expectations, planning, monitoring, and appraising job results, coaching
and counseling employees, and developing, coordinating, and supporting systems,
policies, procedures, and productivity standards.
- Collaborates
with the CQO and COO and leads and oversees practice educational programs and
quality reviews and initiatives.
- Ensures
there is a robust and documented QI Plan being carried out in practice. Reviews
this written QI Plan with CQO at least annually.
- Plays
an instrumental role in identifying and filling personnel needs in the
practice, in collaboration with the Practice Director and Associate Medical
Director.
- Meets
on a regular basis with the Practice Director, Administrative Coordinator, and
Clinical
- Coordinator
to assess and address any challenges in the practice, and recognize
successes.
- Collaborates
with Practice Director and Associate Medical Director to organize and implement
a site-specific orientation program for all new providers. Performs periodic reviews
of all new providers at 3 months and as needed thereafter. Carries out
individual provider reviews and oversees provider performance improvement
plans, when necessary.
- Ensures
compliance with clinical standards and regulations of outside agencies such as
state and federal government, third-party payors, AAAHC, etc.
- Works
collaboratively with Practice Director, Financial Analyst, and executive
leadership to develop a budget each year, and to monitor and meet it. Assists
the Practice Director with the completion of the annual budget, with performance/productivity
goals reviewed with each individual provider.
- Directs
and implements all policies and procedures relating to patient care and
clinical issues in conjunction with VPMA. Provides clinical direction, as
needed, to professional staff. Represents the CHC in its relationships with
external clinicians in matters relating to the practice of medicine and patient
care. Collaborates with the Practice Director in the investigation/resolution
of patient complaints as needed.
- Delegates
duties to the Associate Medical Director as appropriate.
-
Meetings:
- Leads
All Staff quarterly meetings with Practice Director.
- Attends
a minimum of 75% of Clinical Leadership Meetings.
- Attends
a minimum of 75% of Leadership Meetings
- Attends
a minimum of 75% of Budget Meetings with Financial Analyst and Practice Director
- Meets
monthly with VPO and VPMA.
- Leads
All Staff quarterly meetings with Practice Director.
-
Administrative
time (shared with the Associate Medical Director, as appropriate):
- 2
hours of supervision per week for <15 total employees
- 4
hours of supervision per week for 15-30 total employees
- 6
hours of supervision per week for 30 to 50 total employees
- 8
hours of supervision per week for >50 total employees
- 2
hours of supervision per week for <15 total employees
- Mentors
healthcare students.
- Interacts
harmoniously and effectively with others, focusing upon the attainment of organizational
goals and objectives through a commitment to teamwork.
- Conforms
to acceptable attendance and punctuality standards as expressed in the Employee
Handbook and Provider addendum.
- Complies
with all safety rules and protocols.
- Abides
by the organization’s compliance program and requirements.
- Remains
current on all required training for the current year.
- Performs
all other duties, as assigned by supervisor.
- Completes
all provider evaluations on a timely basis.
KNOWLEDGE, SKILLS, AND ABILITIES
- Demonstrated
abilities and skills in consensus building, decision-making, communications,
and problem-solving.
- Experience
facilitating effective conflict resolution.
- Ability
to take corrective action with peers on issues of quality, service delivery,
and utilization.
TYPICAL WORKING CONDITIONS
- Normal
office environment.
- Requires
ability to work under stressful conditions and to work irregular hours and to
deal with upset individuals.
QUALIFICATIONS
- Physician,
licensed in Maine, with experience and/or capability to lead a complex medical department.
- Must
have the ability to lead a dynamic, innovative organization into the future.
- The
position requires an ability to adapt to change and to help others to meet the
needs of the marketplace and our providers.
- The
Medical Director will need to engender confidence from all clinicians in
his/her ability to help lead the organization.
- The
position will require strong interpersonal communication skills, systems
thinking, and An understanding of financial and management knowledge.
- The
Medical Director must have excellent clinical/medical skills in order to
develop confidence in his/her ability to lead.
PROFESSIONAL EXPECTATIONS
- Observes
the following expectations, which apply to all of the CHC employees:
- Admits
mistakes or missteps openly, owns behavior, forgives colleagues, and models
vulnerability and humility
- Keeps
discussions about team members, subordinates, and colleagues as well as
challenges in the workplace positive, constructive, and factual.
- Is
mindful of employee confidentiality even among peers, particularly where an
issue involves a peer.
- Only
says what you would be willing to say to someone directly.
- Whenever
possible, speak directly to the person with whom you are having a disagreement
or a challenge. Challenge yourself to engage in these discussions. Do not avoid
constructive conflict.
- Work
with your immediate supervisor or HR when you need to process performance or
behavioral situations with a colleague or subordinate and determine the best
next steps.
- It is
always ok—and usually preferable—to pause, and take time to reflect, before
reacting to a situation.
EDUCATION AND EXPERIENCE
- Must
be licensed to practice medicine in the State of Maine. Must be board certified
or board eligible in own specialty.
- Must
have demonstrated leadership abilities to successfully direct the medical
activities of the corporation.
- Must
have the desire to take the consistent initiative to serve patients and be an
effective steward of organizational resources and relationships.
- Experience
dealing with individual providers on quality improvement, risk management, and
improved utilization is preferred.
- Will have up-to-date training and certification in Healthcare Provider Basic Life Support issued by American Heart Association, American Red Cross, or American Health & SafetyÂ
- Institute. Must obtain within 3 months if not current at hire.
Meet Your Recruiter
Christine Cranston
Recruiter - Healthcare Leadership
Christine was born and raised in Bend, Oregon. She attended Oregon State University and graduated in 2022 with a bachelor's degree in business Merchandising. Christine values the opportunity to give back to the community and help the underserved population obtain access to health care. Throughout her college years, she had working with nonprofit organizations such as Family Access Network (FAN) and the Branches Foundation.
Christine enjoys spending quality time with her family and friends in her free time. She also enjoys being creative and exploring different artistic avenues as a hobby that keeps her inspired.
