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Medical Director - Community Health Center (MD, DO, NP or PA)

Southern Coastal, ME

Posted: 03/27/2023 Job Number: 1054703 Pay Rate: 210k/year - 233k/year

Job Description










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​​​Job Description: Medical Director





Reports To: Executive Clinical Director of Integrated Primary Care

Supervises: Provider Staff





Status: Salaried, Exempt, Professional





POSITION SUMMARY





Under the direction of the Executive Clinical Director of Integrated Primary Care, the Medical Director is the lead physician in charge of all aspects of medical patient care services provided by their primary care practice. Working from a solutions-based approach, the Medical Director monitors clinical performance to ensure medical services and operations are in compliance with all applicable regulatory and licensing agencies. As a member of the Clinical Leadership Team, the Medical Director is responsible for facilitating and enhancing the channels of communication between administration and the practice as well as championing the priorities and goals of the practice and of the CHC. Additionally, the position utilizes coaching and mentoring methods which provide an environment that is anticipatory, supportive, and encourages constructive feedback on performance, guidance, and support in best practices, all aspects of professionalism, As a licensed MD/DO the Medical Director will also provide direct patient services in addition to their duties in administration.

ESSENTIAL JOB FUNCTIONS




  1. Works with the Practice Director and Associate Medical Director to design and implement an annual work plan for the site, in accordance with the CHC policy and FQHC standards. 

  2. Develops a strong, collaborative relationship with the Practice Director, Associate Medical Director, Chief Operations Officer (COO), Chief Quality Officer (CQO), and Executive Clinical Director of Integrated Primary Care.

  3. Works collaboratively with Human Resources to accomplish staff goals by communicating job expectations, planning, monitoring, and appraising job results, coaching and counseling employees, and developing, coordinating, and supporting systems, policies, procedures, and productivity standards.

  4. Collaborates with the CQO and COO and leads and oversees practice educational programs and quality reviews and initiatives.

  5. Ensures there is a robust and documented QI Plan being carried out in practice. Reviews this written QI Plan with CQO at least annually.

  6. Plays an instrumental role in identifying and filling personnel needs in the practice, in collaboration with the Practice Director and Associate Medical Director.

  7. Meets on a regular basis with the Practice Director, Administrative Coordinator, and Clinical

  8. Coordinator to assess and address any challenges in the practice, and recognize successes.

  9. Collaborates with Practice Director and Associate Medical Director to organize and implement a site-specific orientation program for all new providers. Performs periodic reviews of all new providers at 3 months and as needed thereafter. Carries out individual provider reviews and oversees provider performance improvement plans, when necessary.

  10. Ensures compliance with clinical standards and regulations of outside agencies such as state and federal government, third-party payors, AAAHC, etc.

  11. Works collaboratively with Practice Director, Financial Analyst, and executive leadership to develop a budget each year, and to monitor and meet it. Assists the Practice Director with the completion of the annual budget, with performance/productivity goals reviewed with each individual provider.

  12. Directs and implements all policies and procedures relating to patient care and clinical issues in conjunction with VPMA. Provides clinical direction, as needed, to professional staff. Represents the CHC in its relationships with external clinicians in matters relating to the practice of medicine and patient care. Collaborates with the Practice Director in the investigation/resolution of patient complaints as needed.

  13. Delegates duties to the Associate Medical Director as appropriate.

  14. Meetings:

    1. Leads All Staff quarterly meetings with Practice Director.

    2. Attends a minimum of 75% of Clinical Leadership Meetings.

    3. Attends a minimum of 75% of Leadership Meetings

    4. Attends a minimum of 75% of Budget Meetings with Financial Analyst and Practice Director

    5. Meets monthly with VPO and VPMA.

  15. Administrative time (shared with the Associate Medical Director, as appropriate):

    1. 2 hours of supervision per week for <15 total employees

    2. 4 hours of supervision per week for 15-30 total employees

    3. 6 hours of supervision per week for 30 to 50 total employees

    4. 8 hours of supervision per week for >50 total employees

  16. Mentors healthcare students.

  17. Interacts harmoniously and effectively with others, focusing upon the attainment of organizational goals and objectives through a commitment to teamwork.

  18. Conforms to acceptable attendance and punctuality standards as expressed in the Employee Handbook and Provider addendum.

  19. Complies with all safety rules and protocols.

  20. Abides by the organization’s compliance program and requirements.

  21. Remains current on all required training for the current year.

  22. Performs all other duties, as assigned by supervisor.

  23. Completes all provider evaluations on a timely basis.


KNOWLEDGE, SKILLS, AND ABILITIES




  • Demonstrated abilities and skills in consensus building, decision-making, communications, and problem-solving.

  • Experience facilitating effective conflict resolution.

  • Ability to take corrective action with peers on issues of quality, service delivery, and utilization.


TYPICAL WORKING CONDITIONS




  • Normal office environment.

  • Requires ability to work under stressful conditions and to work irregular hours and to deal with upset individuals.


QUALIFICATIONS




  1. Physician, licensed in Maine, with experience and/or capability to lead a complex medical department.

  2. Must have the ability to lead a dynamic, innovative organization into the future.

  3. The position requires an ability to adapt to change and to help others to meet the needs of the marketplace and our providers.

  4. The Medical Director will need to engender confidence from all clinicians in his/her ability to help lead the organization.

  5. The position will require strong interpersonal communication skills, systems thinking, and An understanding of financial and management knowledge.

  6. The Medical Director must have excellent clinical/medical skills in order to develop confidence in his/her ability to lead.


PROFESSIONAL EXPECTATIONS




  1. Observes the following expectations, which apply to all of the CHC employees:

  2. Admits mistakes or missteps openly, owns behavior, forgives colleagues, and models vulnerability and humility

  3. Keeps discussions about team members, subordinates, and colleagues as well as challenges in the workplace positive, constructive, and factual.

  4. Is mindful of employee confidentiality even among peers, particularly where an issue involves a peer.

  5. Only says what you would be willing to say to someone directly.

  6. Whenever possible, speak directly to the person with whom you are having a disagreement or a challenge. Challenge yourself to engage in these discussions. Do not avoid constructive conflict.

  7. Work with your immediate supervisor or HR when you need to process performance or behavioral situations with a colleague or subordinate and determine the best next steps.

  8. It is always ok—and usually preferable—to pause, and take time to reflect, before reacting to a situation.


EDUCATION AND EXPERIENCE




  1. Must be licensed to practice medicine in the State of Maine. Must be board certified or board eligible in own specialty.

  2. Must have demonstrated leadership abilities to successfully direct the medical activities of the corporation.

  3. Must have the desire to take the consistent initiative to serve patients and be an effective steward of organizational resources and relationships.

  4. Experience dealing with individual providers on quality improvement, risk management, and improved utilization is preferred.

  5. Will have up-to-date training and certification in Healthcare Provider Basic Life Support issued by American Heart Association, American Red Cross, or American Health & Safety 
  6. Institute. Must obtain within 3 months if not current at hire.

Meet Your Recruiter

Christine Cranston
Recruiter - Healthcare Leadership

Christine was born and raised in Bend, Oregon. She attended Oregon State University and graduated in 2022 with a bachelor's degree in business Merchandising. Christine values the opportunity to give back to the community and help the underserved population obtain access to health care. Throughout her college years, she had working with nonprofit organizations such as Family Access Network (FAN) and the Branches Foundation.

Christine enjoys spending quality time with her family and friends in her free time. She also enjoys being creative and exploring different artistic avenues as a hobby that keeps her inspired. 

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