Find A New Opportunity
Advance your career by trusting your job search to UHC Solutions.
Find A New Opportunity
Advance your career by trusting your job search to UHC Solutions.
Senior Manager of Quality Improvement
Berkeley, CA US
Job Description
Title: Senior Manager of Quality Improvement
Department/Program: Quality Assurance
Location: Berkeley, CA
Reports to: Executive Director
Are you a CA-licensed LCSW (or LMFT/LPCC) who thrives on data-driven impact and turning compliance into quality wins? Join us in leading a best-in-class QA/QI program across our residential and outpatient services.
POSITION SUMMARY
• Lead quarterly Clinical Quality Review Team audits of charts, billing and policies
• Analyze trends, drive corrective action plans and monitor closure
• Champion PDSA cycles and translate data into dashboards and leadership reports
• Supervise QI specialists and interns; develop and deliver compliance/EHR training
• Draft/update policies, optimize Medi-Cal EHR workflows and liaise on external reviews
KEY RESPONSIBILITIES
- Compliance & Audit
– Plan and lead comprehensive CQRT audits
– Track findings, drive corrective actions, monitor follow-through
– Represent Bonita House in external site reviews and licensing audits
- Continuous Quality Improvement
– Facilitate PDSA cycles with program directors
– Analyze performance metrics to uncover opportunities for improvement
– Report outcomes and recommendations via clear, concise dashboards
- Team Leadership & Training
– Directly supervise QI team members; set performance goals
– Create curricula and deliver workshops on compliance and quality best practices
- Policy & System Development
– Draft/update policies to meet Medi-Cal, state and accreditation standards
– Partner with IT/EHR administrators to streamline documentation and billing workflows
IDEAL CANDIDATE
• CA-licensed LCSW (or LMFT/LPCC) with 5+ years in community mental health QI/QA
• 3+ years conducting internal compliance audits in behavioral health
• Deep knowledge of Medi-Cal SMHS billing, licensing standards and EHR systems
• Advanced data-analysis skills (Excel, dashboards) and executive-level presentation ability
• Proven supervisor and trainer with a strategic, results-oriented mindset
ABOUT BONITA HOUSE
Founded in 1971, Bonita House is a $14.5 M nonprofit serving adults with co-occurring mental health and substance use disorders across Alameda County.
MISSION & VALUES
Building community, dignity, hope and wellness.
Values: Compassion · Respect · Progress · Resilience · Embracing Differences
EDUCATION & EXPERIENCE
• Master’s or Doctorate in Social Work, Counseling, Psychology or related field
• 2+ years post-licensure supervisory experience; 15+ ASW supervision training hours
REQUIRED QUALIFICATIONS
• Strong project management, problem-solving and report-writing skills
• Valid CA driver’s license and U.S. work authorization
HOW TO APPLY
Email your resume and brief cover letter highlighting your QI/audit achievements to wayne@uhcsolutions.com
Or book a 20-minute conversation with Wayne via Calendly: https://calendly.com/wayne-204/scheduled-meeting
Meet Your Recruiter
Wayne Holt
Senior Account Executive - Behavioral Health Recruitment
With nearly 20 years of recruitment experience, Wayne excels at connecting exceptional talent with mission-driven organizations, ensuring that both candidates and clients achieve their goals.
Since joining UHC Solutions in 2019, Wayne has focused on solving complex recruitment challenges for roles such as Psychiatrists, Psychiatric Mental Health Nurse Practitioners, Licensed Clinical Psychologists, and Licensed Therapists. His strategic approach combines industry best practices with a deep understanding of business and technology, delivering significant returns on investment for his clients.
Wayne's career in recruitment began in 2005, with a foundation in healthcare and academic settings. At Favorite Healthcare Staffing, he rose from recruiter to senior roles, taking on operations management responsibilities and honing his skills in full-cycle recruiting and team leadership.
Prior to his recruitment career, Wayne served in the United States Marine Corps, where he developed critical leadership and teamwork skills. His military service during Operation Enduring Freedom earned him several honors, including the Global War on Terrorism Service Medal.
Wayne holds a Master's degree in Computer Information Systems and a Bachelor's degree in Management from the University of Phoenix. This educational background provides him with a strategic edge in navigating the evolving landscapes of healthcare recruitment, business, and technology.
Driven by a passion for making a meaningful impact, Wayne aligns himself with non-profit organizations dedicated to improving community health outcomes. He is committed to matching candidates who share this mission-driven focus, ensuring a lasting positive impact on the communities served.
